Ideas - Support

Welcome to Ideas Support! 💡

We're here to help you make the most of Ideas - your beautiful jar-based idea management app. Whether you need help getting started or have questions about features, we've got you covered.

📧 Contact Information

Email: support@ideasapp.com

Response Time: We typically respond within 24-48 hours during weekdays.

Languages: We provide support in English, Spanish, and French.

Frequently Asked Questions

🎯 How do I use Ideas?

Ideas is a creative jar-based idea management app where you:

Create Jars: Organize your ideas by theme (work projects, creative writing, business ideas, etc.)
Add Ideas: Capture inspiration with custom fonts and beautiful backgrounds
Shake to Discover: Shake your device to randomly pick an idea from any jar
Customize: Choose from beautiful fonts and background images to make each jar unique

📱 How do I shake to get a random idea?

Simply open any jar that contains ideas and give your phone a gentle shake! The app will randomly select one of your ideas. This feature only works when there are ideas in the jar.

🎨 How can I customize my jars?

When creating or editing a jar, you can:

Choose from beautiful custom fonts
Select background images that match your theme
Edit jar titles and themes anytime

🌍 Is the app available in other languages?

Yes! Ideas supports English, Spanish (Español), and French (Français). The app automatically uses your device's language setting.

🔒 Is my data safe and private?

Absolutely! All your ideas are stored locally on your device. We don't collect, store, or transmit any of your personal information or ideas to external servers.

🐛 How can I report a bug?

If you encounter any issues, please send us an email with:

A detailed description of the problem
Steps to reproduce the issue
Screenshots if applicable

We'll investigate and fix it promptly!

💡 How can I request a new feature?

We love hearing from our creative users! Send us your feature suggestions via email. Popular requests include:

New customization options
Additional jar organization features
Export and sharing capabilities

🛠 Technical Support

If you're experiencing technical difficulties, please include the following information in your email to help us assist you better:

Device model: (iPhone 15 Pro, iPhone 14, etc.)
iOS version: (Go to Settings > General > About)
Ideas app version: (Check in the App Store)
Description of the issue: What exactly is happening?
Steps to reproduce: What were you doing when the problem occurred?
Screenshots: If applicable, visual examples help us understand the issue

💌 We Value Your Feedback

Ideas is constantly evolving thanks to user feedback. Whether you have suggestions, compliments, or constructive criticism, we'd love to hear from you at support@ideasapp.com

Loving Ideas? Consider leaving us a review on the App Store! It helps other creative minds discover our app. ⭐️